2020 |
Weiss, Astrid; Pillinger, Anna; Spiel, Katta; Zauchner-Studnicka, Sabine Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums Konferenzbeitrag In: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, S. 1–7, Association for Computing Machinery, Honolulu, HI, USA, 2020, ISBN: 9781450368193. @inproceedings{weiss2020,
title = {Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums},
author = {Astrid Weiss and Anna Pillinger and Katta Spiel and Sabine Zauchner-Studnicka},
url = {https://doi.org/10.1145/3334480.3382793},
doi = {10.1145/3334480.3382793},
isbn = {9781450368193},
year = {2020},
date = {2020-01-01},
booktitle = {Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems},
pages = {1–7},
publisher = {Association for Computing Machinery},
address = {Honolulu, HI, USA},
series = {CHI EA ’20},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
|
2019 |
Tsiourti, Christiana; Weiss, Astrid; Wac, Katarzyna; Vincze, Markus Multimodal Integration of Emotional Signals from Voice, Body, and Context: Effects of (In)Congruence on Emotion Recognition and Attitudes Towards Robots Artikel In: International Journal of Social Robotics, 11 (4), S. 555–573, 2019, ISSN: 1875-4805. @article{tsiourti2019,
title = {Multimodal Integration of Emotional Signals from Voice, Body, and Context: Effects of (In)Congruence on Emotion Recognition and Attitudes Towards Robots},
author = {Christiana Tsiourti and Astrid Weiss and Katarzyna Wac and Markus Vincze},
url = {https://doi.org/10.1007/s12369-019-00524-z},
doi = {10.1007/s12369-019-00524-z},
issn = {1875-4805},
year = {2019},
date = {2019-08-01},
journal = {International Journal of Social Robotics},
volume = {11},
number = {4},
pages = {555--573},
abstract = {Humanoid social robots have an increasingly prominent place in today's world. Their acceptance in social and emotional human--robot interaction (HRI) scenarios depends on their ability to convey well recognized and believable emotional expressions to their human users. In this article, we incorporate recent findings from psychology, neuroscience, human--computer interaction, and HRI, to examine how people recognize and respond to emotions displayed by the body and voice of humanoid robots, with a particular emphasis on the effects of incongruence. In a social HRI laboratory experiment, we investigated contextual incongruence (i.e., the conflict situation where a robot's reaction is incongrous with the socio-emotional context of the interaction) and cross-modal incongruence (i.e., the conflict situation where an observer receives incongruous emotional information across the auditory (vocal prosody) and visual (whole-body expressions) modalities). Results showed that both contextual incongruence and cross-modal incongruence confused observers and decreased the likelihood that they accurately recognized the emotional expressions of the robot. This, in turn, gives the impression that the robot is unintelligent or unable to express ``empathic'' behaviour and leads to profoundly harmful effects on likability and believability. Our findings reinforce the need of proper design of emotional expressions for robots that use several channels to communicate their emotional states in a clear and effective way. We offer recommendations regarding design choices and discuss future research areas in the direction of multimodal HRI.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Humanoid social robots have an increasingly prominent place in today's world. Their acceptance in social and emotional human--robot interaction (HRI) scenarios depends on their ability to convey well recognized and believable emotional expressions to their human users. In this article, we incorporate recent findings from psychology, neuroscience, human--computer interaction, and HRI, to examine how people recognize and respond to emotions displayed by the body and voice of humanoid robots, with a particular emphasis on the effects of incongruence. In a social HRI laboratory experiment, we investigated contextual incongruence (i.e., the conflict situation where a robot's reaction is incongrous with the socio-emotional context of the interaction) and cross-modal incongruence (i.e., the conflict situation where an observer receives incongruous emotional information across the auditory (vocal prosody) and visual (whole-body expressions) modalities). Results showed that both contextual incongruence and cross-modal incongruence confused observers and decreased the likelihood that they accurately recognized the emotional expressions of the robot. This, in turn, gives the impression that the robot is unintelligent or unable to express ``empathic'' behaviour and leads to profoundly harmful effects on likability and believability. Our findings reinforce the need of proper design of emotional expressions for robots that use several channels to communicate their emotional states in a clear and effective way. We offer recommendations regarding design choices and discuss future research areas in the direction of multimodal HRI. |
2016 |
Lorenz, Tamara; Weiss, Astrid; Hirche, Sandra Synchrony and Reciprocity: Key Mechanisms for Social Companion Robots in Therapy and Care Artikel In: International Journal of Social Robotics, 8 (1), S. 125–143, 2016, ISSN: 1875-4805. @article{lorenz2016,
title = {Synchrony and Reciprocity: Key Mechanisms for Social Companion Robots in Therapy and Care},
author = {Tamara Lorenz and Astrid Weiss and Sandra Hirche},
url = {https://doi.org/10.1007/s12369-015-0325-8},
doi = {10.1007/s12369-015-0325-8},
issn = {1875-4805},
year = {2016},
date = {2016-01-01},
journal = {International Journal of Social Robotics},
volume = {8},
number = {1},
pages = {125--143},
abstract = {Studies and concepts for social companion robots in therapy and care exist, however, they often lack the integration of convincing behavioral and social key mechanisms which enable a positive and successfull interaction experience. In this article we argue that synchrony and reciprocity are two key mechanisms of human interaction which affect both in the behavioral level (movements) and in the social level (relationships). Given that both a change in movement behavior and social behavior are an objective in the contexts of aging-in-place, neurocognitive and neurophysical rehabilitation, and depression, these key mechanisms should also be included in the interaction with social companion robots in therapy and care. We give an overview on the two concepts ranging from a social neuroscience over a behavioral towards a sociological perspective and argue that both concepts affect each other and are up to now only marginally applied in human--robot interaction. To support this claim, we provide a survey on existing social companion robots for aging-in-place (pet robots and household robots), neurocognitive impairments (autism and dementia), neurophysical impairments (brain injury, cerebral palsy, and Parkinson's disease), and depression. We emphasize to what extend synchrony and reciprocity are already included into the respective applications. Finally, based on the survey and the previous argumentation on the importance of synchrony and reciprocity, we provide a discussion about potential future steps for the inclusion of these concepts to social companion robots in therapy and care.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
Studies and concepts for social companion robots in therapy and care exist, however, they often lack the integration of convincing behavioral and social key mechanisms which enable a positive and successfull interaction experience. In this article we argue that synchrony and reciprocity are two key mechanisms of human interaction which affect both in the behavioral level (movements) and in the social level (relationships). Given that both a change in movement behavior and social behavior are an objective in the contexts of aging-in-place, neurocognitive and neurophysical rehabilitation, and depression, these key mechanisms should also be included in the interaction with social companion robots in therapy and care. We give an overview on the two concepts ranging from a social neuroscience over a behavioral towards a sociological perspective and argue that both concepts affect each other and are up to now only marginally applied in human--robot interaction. To support this claim, we provide a survey on existing social companion robots for aging-in-place (pet robots and household robots), neurocognitive impairments (autism and dementia), neurophysical impairments (brain injury, cerebral palsy, and Parkinson's disease), and depression. We emphasize to what extend synchrony and reciprocity are already included into the respective applications. Finally, based on the survey and the previous argumentation on the importance of synchrony and reciprocity, we provide a discussion about potential future steps for the inclusion of these concepts to social companion robots in therapy and care. |
2015 |
Mirnig, Nicole; Strasser, Ewald; Weiss, Astrid; Kühnlenz, Barbara; Wollherr, Dirk; Tscheligi, Manfred Can you read my face? Artikel In: International Journal of Social Robotics, 7 (1), S. 63–76, 2015. @article{mirnig2015,
title = {Can you read my face?},
author = {Nicole Mirnig and Ewald Strasser and Astrid Weiss and Barbara Kühnlenz and Dirk Wollherr and Manfred Tscheligi},
url = {https://doi.org/10.1007/s12369-014-0261-z},
doi = {10.1007/s12369-014-0261-z},
year = {2015},
date = {2015-01-01},
journal = {International Journal of Social Robotics},
volume = {7},
number = {1},
pages = {63--76},
publisher = {Springer},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
2014 |
Huber, Andreas; Lammer, Lara; Weiss, Astrid; Vincze, Markus Designing Adaptive Roles for Socially Assistive Robots: A New Method to Reduce Technological Determinism and Role Stereotypes Artikel In: J. Hum.-Robot Interact., 3 (2), S. 100–115, 2014. @article{huber2014,
title = {Designing Adaptive Roles for Socially Assistive Robots: A New Method to Reduce Technological Determinism and Role Stereotypes},
author = {Andreas Huber and Lara Lammer and Astrid Weiss and Markus Vincze},
url = {https://doi.org/10.5898/JHRI.3.2.Huber},
doi = {10.5898/JHRI.3.2.Huber},
year = {2014},
date = {2014-01-01},
journal = {J. Hum.-Robot Interact.},
volume = {3},
number = {2},
pages = {100–115},
publisher = {Journal of Human-Robot Interaction Steering Committee},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
|
2012 |
Weiss, Astrid; Tscheligi, Manfred Rethinking the Human--Agent Relationship: Which Social Cues Do Interactive Agents Really Need to Have? Buchkapitel In: Hingston, Philip (Hrsg.): Believable Bots: Can Computers Play Like People?, S. 1–28, Springer Berlin Heidelberg, Berlin, Heidelberg, 2012, ISBN: 978-3-642-32323-2. @inbook{weiss2012rethinking,
title = {Rethinking the Human--Agent Relationship: Which Social Cues Do Interactive Agents Really Need to Have?},
author = {Astrid Weiss and Manfred Tscheligi},
editor = {Philip Hingston},
url = {https://doi.org/10.1007/978-3-642-32323-2_1},
doi = {10.1007/978-3-642-32323-2_1},
isbn = {978-3-642-32323-2},
year = {2012},
date = {2012-01-01},
booktitle = {Believable Bots: Can Computers Play Like People?},
pages = {1--28},
publisher = {Springer Berlin Heidelberg},
address = {Berlin, Heidelberg},
abstract = {This chapter discusses the potential meaning of the term social in relation to human--agent interaction. Based on the sociological theory of object-centred sociality, four aspects of sociality, namely forms of grouping, attachment, reciprocity, and reflexivity are presented and transferred to the field of human--humanoid interaction studies. Six case studies with three different types of humanoid robots are presented, in which the participants had to answer a questionnaire involving several items on these four aspects. The case studies are followed by a section on lessons learned for human--agent interaction. In this section, a ``social agent matrix'' for categorizing human--agent interaction in terms of their main sociality aspect is introduced. A reflection on this matrix and the future (social) human--agent relationship closes this chapter.},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}
This chapter discusses the potential meaning of the term social in relation to human--agent interaction. Based on the sociological theory of object-centred sociality, four aspects of sociality, namely forms of grouping, attachment, reciprocity, and reflexivity are presented and transferred to the field of human--humanoid interaction studies. Six case studies with three different types of humanoid robots are presented, in which the participants had to answer a questionnaire involving several items on these four aspects. The case studies are followed by a section on lessons learned for human--agent interaction. In this section, a ``social agent matrix'' for categorizing human--agent interaction in terms of their main sociality aspect is introduced. A reflection on this matrix and the future (social) human--agent relationship closes this chapter. |