User Involvement

As a social scientist working together with engineers and computer scientists I am often asked: Why does this humanist stuff matter? The answer is, because in my opinion it is the only way to realize technology that matters together with users and for users. Robots fetching objects and living lab installations are relevant scientific steps towards developing robust technology. However, too many field trials have already revealed the problem with ignoring the importance of Human-Computer Interaction: Technology does not get adopted and is rejected on the long run. Indentifiying the relevant context parameters that may impact sustainable technology adoption is often already a methodological challenge in itself for social scientists. Similarly, facing the contextual constraints presented by these unstructured environments is challenging for the developers. However, the biggest common challenge in all these areas are the people using the technology. Thus, it needs interdisciplinary approaches to develop intelligent systems, which have a chance of surviving in the real world and not only in our publications and laboratories.

 

Relevant Related Projects on User Involvement

 

Hobbit 2011-2015

Hobbit 2011-2015

In this project, we developed a robot that should enable independent livelong of older...

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IURO 2010-2013

IURO 2010-2013

In this project, we developed a robot following a user-centred and human-translated...

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Relevant Related Publications on User Involvement

 

2020

Weiss, Astrid; Pillinger, Anna; Spiel, Katta; Zauchner-Studnicka, Sabine

Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums Inproceedings

Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, S. 1–7, Association for Computing Machinery, Honolulu, HI, USA, 2020, ISBN: 9781450368193.

Links | BibTeX

2019

Tsiourti, Christiana; Weiss, Astrid; Wac, Katarzyna; Vincze, Markus

Multimodal Integration of Emotional Signals from Voice, Body, and Context: Effects of (In)Congruence on Emotion Recognition and Attitudes Towards Robots Artikel

International Journal of Social Robotics, 11 (4), S. 555–573, 2019, ISSN: 1875-4805.

Abstract | Links | BibTeX

2016

Lorenz, Tamara; Weiss, Astrid; Hirche, Sandra

Synchrony and Reciprocity: Key Mechanisms for Social Companion Robots in Therapy and Care Artikel

International Journal of Social Robotics, 8 (1), S. 125–143, 2016, ISSN: 1875-4805.

Abstract | Links | BibTeX

2015

Mirnig, Nicole; Strasser, Ewald; Weiss, Astrid; Kühnlenz, Barbara; Wollherr, Dirk; Tscheligi, Manfred

Can you read my face? Artikel

International Journal of Social Robotics, 7 (1), S. 63–76, 2015.

Links | BibTeX

2014

Huber, Andreas; Lammer, Lara; Weiss, Astrid; Vincze, Markus

Designing Adaptive Roles for Socially Assistive Robots: A New Method to Reduce Technological Determinism and Role Stereotypes Artikel

J. Hum.-Robot Interact., 3 (2), S. 100–115, 2014.

Links | BibTeX

2012

Weiss, Astrid; Tscheligi, Manfred

Rethinking the Human--Agent Relationship: Which Social Cues Do Interactive Agents Really Need to Have? Buchkapitel

Hingston, Philip (Hrsg.): Believable Bots: Can Computers Play Like People?, S. 1–28, Springer Berlin Heidelberg, Berlin, Heidelberg, 2012, ISBN: 978-3-642-32323-2.

Abstract | Links | BibTeX